Your data

Privacy
policy

This policy describes how TS FRANCE (SIREN 102569928), as data controller, collects and processes your personal data in compliance with the General Data Protection Regulation (GDPR) and the French « Informatique et Libertés » act.

1. Data collected

  • Identity and contact details: name, company, email, phone (project brief form);
  • Project-related information: type, area, budget, deadline, message;
  • Browsing data: anonymised audience measurement, subject to cookie consent.

2. Purposes

  • Answer your requests and open an initial commercial discussion;
  • Create and manage project files (quotations, contracts, deliveries);
  • Meet our legal, accounting and compliance obligations (KYC, invoicing);
  • Improve the site and its content following audience measurement.

3. Legal basis

Processing is based on the performance of pre-contractual measures (your brief request), on contract performance, on our legitimate interest in documenting our activity, and, for audience measurement, on your consent.

4. Retention periods

  • Contact requests and briefs: kept for the duration of the pre-contractual relationship, then archived for 3 years;
  • Client and contract data: applicable legal duration (5 years for accounting);
  • Audience-measurement data: 13 months maximum.

5. Recipients

Your data is intended solely for the relevant internal TS FRANCE departments (management, project managers, administration). It is neither sold nor transferred to third parties for commercial purposes. Technical subcontractors (hosting, audience measurement) may access it within the limits of their missions.

6. Your rights

You have the right of access, rectification, erasure, restriction, portability and objection. You may also define directives regarding the fate of your data after your death. To exercise your rights: studio@tsfrance.com. You may in any event lodge a complaint with the CNIL.

7. Security

We implement appropriate technical and organisational measures — restricted access, encrypted exchanges, backups — to protect your data against any unauthorised access.